Account and Security

Understanding how to edit your password, setting up 2FA and more.

How do I change my email address?
For security reasons, in order to change your email address on your SpankPay account, please email support@spankchain.com from the email address currently o...
Mon, Mar 29, 2021 at 6:48 PM
How do I change my password?
To update your password, click on your Account Setting from your Dashboard, then click Account. To change your password you will be asked to reente...
Thu, Feb 25, 2021 at 1:54 PM
How do I delete my SpankPay account?
If you'd like to delete your SpankPay account, please email our support team at support@spankchain.com from the email address on file.  Our team will r...
Mon, Mar 29, 2021 at 6:55 PM
Setting up Two-Factor Authentication (2FA)
Two Factor Authentication (2FA) provides an additional layer of security by requiring an additional encrypted code when you log in to your account.  It&...
Mon, Jun 7, 2021 at 4:44 PM