Account and Security

Understanding how to edit your password, setting up 2FA and more.

Accepting payments with SpankPay
Accepting payments through SpankPay is fast and easy!  To get your own personalized SpankPay URL, fill out your information on your SpankPay profile (for he...
Thu, Sep 1, 2022 at 12:16 PM
How do I change my email address?
For security reasons, in order to change your email address on your SpankPay account, please email support@spankchain.com from the email address currently o...
Fri, Aug 6, 2021 at 12:05 PM
How do I change my password?
To update your password, please follow this direct link. When you're done, be sure to click Save Changes to confirm your update. If you have any...
Tue, Apr 18, 2023 at 10:24 AM
How do I delete my SpankPay account?
If you'd like to delete your SpankPay account, please email our support team at support@spankchain.com from the email address on file.  Our tea...
Fri, Aug 6, 2021 at 12:05 PM
How do I edit my SpankPay profile?
Editing your profile on SpankPay is very easy!   You can follow this direct link to edit your profile and view all the options available.  The information t...
Thu, May 12, 2022 at 9:09 AM
My ID verification failed
ID verifications can fail for the following reasons: 1) Name and/or birthdate doesn't match what was entered in the form 2) Photos are too blurry f...
Wed, Apr 13, 2022 at 12:17 PM
Setting up Two-Factor Authentication (2FA)
Two Factor Authentication (2FA) provides an additional layer of security by requiring an additional encrypted code when you log in to your account.  It'...
Thu, May 12, 2022 at 9:09 AM
SignUp tweet contest rules
We're thrilled to have you join our community, and as you will get to know, we just LOVE giving away money! Once your SpankPay.me profile is set up, we ...
Thu, May 12, 2022 at 9:09 AM
What is a SpankPay.Me Profile?
Your SpankPay.Me profile creates a link that you can share instantly with anyone (friends, customers, partners, etc.) in order to accept payments in crypto,...
Thu, May 12, 2022 at 9:09 AM