Brazilian banks can be a bit tricky, but we're here to help.  Here are some solutions if you're having trouble connecting your bank account and you're located in Brazil:

1.  Check to make sure that your bank code is accepted.  The following bank codes are allowed:

2.  In addition, you'll want to make sure you're entering the data correctly:

    a.  Make sure that your account number includes the "-" if there is one.  Example:  4444-5

    b.  Your phone number must include the "+" before.  Example:  +559936210617

If you have any further questions, our support team is happy to help.  Feel free to email us anytime at support@spankchain.com